Team of Indian Coffee House

President's Desk

Firstly, let me thank you for visiting our website,

You may be a regular customer or interested in visiting our units, or outsource our services and gain a deeper insight into the workings and activities of our society.

I invite you to navigate through our website to help you better understand what our Society is, its structure, its business, other features, how it grew to be what it is today, and how it Creates a great ambience to cater to lakhs of customers and provide satisfactory services through its Indian Coffee Houses and Lodges which inspires them to visit our units again and again and continue its successful journey since last 65 years we do.

The Society, Indian Coffee Workers' Co-operative Society Limited, Jabalpur, (popularly known as ICWCS and ICH), was established in 1958, registered under MP Co-operative Societies Act, 1960, started its business very humbly with a very nominal Capital and one branch in Jabalpur, which gradually grew and succeeded in becoming one of the best among co-operative movements in India, a brand image in hospitality service and succeeded to win the hearts of millions of people in our country.

DR. O.K. RAJAGOPALAN,
PRESIDENT

There are many interesting features that make the society stronger and more stable day by day, first of all it is a workers' Co-operative Society and only workers can be members and shareholders. Thus workers have a dual role in the society i.e. they are both owners as well as workers. There is no possibility of labour exploitation. Everyone gets equal privileges without any discrimination of caste, creed, region or religion. Governance rests with the workers, in a democratic manner, the Managing Committee is elected from among the workers, by secret ballot system. There is no direct recruitment to higher posts, everyone is appointed to the lowest category and then promoted in a phased manner. All these features of the society increase the responsibility of the workers and they are doing everything with the awareness of their part in the progress of the organization.

Indian Coffee House is the story of one of the most exciting labour struggles and survival the country has ever seen. The story of an institution without distinction between a capitalist and a worker, literally as a model for the country as a co-operative movement. The Society by its pronounced and uninterrupted growth prove that, how goodwill, honesty and hard work of the common workers can build up an Institution that has tremendous Social significance and can improve the lifestyle of its workers. I strongly believe that workers have limitless potential and talent, all that is needed proper guidance to unleash and unlock it. During the upbringing of the Institution we are often pleasantly surprised, reveling in their performances that are beyond our imagination.

Today the Jabalpur Society runs 164 branches of Indian Coffee Houses, 8 Lodges including several Canteens, Guest Houses & VIPs Guest House, Field Hostels, Transit Camps etc. all over India. Today thousands of employees and their families are living depending the Society.

"Health is wealth. A healthy Body depends on a healthy diet". Therefore, an appropriate food is the most important part of our life. Enjoying delicious food in a clean, hygienic and attractive environment and being treated courteously by the servers is everyone's desire. Our team is passionate about excellence, we are sensitive to respond to the changing consumer expectations and to customize exquisite multi cuisine dishes to meet customers' needs and give best value for money. Our Moto is Adhithi Devo Bhava. We don't believe in exaggerated advertising ideas, but believes in word of mouth marketing. We are getting mouth publicity from satisfied customers and sharing their experience with their friends, colleagues, families and others. We always respect their valuable feedbacks.

I am proud to say that Today's position and development of the Society is the results of our teamwork, customers support Co-operation and guidance from the different departments connected to us on different fields and projects under different PSUs departments they have provide us the opportunity to serve them, we are providing services. I would like to extend my heartfelt gratitude to them and all supporters and well-wishers, our dedicated workers, and founder members.

O.K. RAJAGOPALAN(BA, LLB)
Chairman & Sr. General Manager.